Privacy Policy

At ElectoSense, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital voting platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, phone number, organization name
• Profile Information: Profile picture, job title, biographical information
• Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
• Election Data: Voter lists, candidate information, ballot items, election results
• Communication Data: Messages, support tickets, feedback, and correspondence with us

1.2 Automatically Collected Information

When you use our Services, we automatically collect certain information:

• Log Data: IP address, browser type, operating system, pages visited, time spent
• Device Information: Device type, unique device identifiers, mobile network information
• Usage Data: Features used, interactions with the platform, voting patterns (anonymized)
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our Services
• Account Management: To create and manage your account, authenticate users
• Election Administration: To facilitate election creation, voter management, and result tabulation
• Communication: To send you service-related notifications, updates, and marketing communications
• Payment Processing: To process transactions and send billing information
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Analytics: To analyze usage patterns and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Your Consent

We share information when you explicitly consent to such sharing, such as when you authorize election administrators to view your voting confirmation.

3.2 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Cloud hosting services (AWS, Google Cloud)
• Payment processors (Stripe, PayPal)
• Email delivery services
• Analytics providers
• Customer support tools

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

3.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption: All data is encrypted in transit using TLS/SSL
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Security audits and vulnerability assessments
• Data Backups: Regular encrypted backups with disaster recovery procedures
• Compliance: Working toward GDPR and CCPA compliance

However, no system is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Data: Retained while your account is active plus 90 days after closure
• Election Data: Retained for 7 years after election completion for audit purposes
• Voting Records: Anonymized and retained indefinitely for transparency
• Log Data: Retained for 13 months for security and analytics purposes

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Object: Object to processing of your information for certain purposes
• Restrict: Request restriction of processing your information
• Withdraw Consent: Withdraw consent for data processing where consent was given

To exercise these rights, please contact us at privacy@electosense.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Types of cookies we use include:

• Essential Cookies: Required for the Services to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our Services
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of the Services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your information receives adequate protection, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Adequacy decisions by relevant data protection authorities

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and notify you via email or through a notice on our Services. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer: